EOC: Up in the Air

In his business, he has to fire a new person everyday and it’s not as easy as it seems. He does a great job of firing employees who do not meet their expectations or do not fulfill their job duties. Today you risk lawsuits for firing an employee the wrong way. To avoid this problem, you must follow the right steps when firing someone. Before he fires an employee, he prepares both verbal speeches and written packets of information. He manages the situation quite well with being patient and not taking the employee’s verbal or physical abuse personally.
If I were in his position it would take me awhile to build up as much patients as he had for the job. On the other hand it is just a job and I shouldn’t take what the people are saying or doing personally either. I guess if you learn how to fire someone the right way, I will find the process should go more smoothly and hopefully I will rarely see backlash from disgruntled ex-employees. It’s important since I must protect myself as well as my business against potentially costly court battles. When firing an employee the goal is a peaceful resolution and I would try my best to do so.

BOC: Getting Fired.

I got fired from my first job after high school. It’s now almost ten years ago, so I don’t have to tell the story at job interviews any more, but I was well and truly fired from my first real job, and it hurt like hell. My boss called me in to her office, and told me it would be my last day at that job. When I asked why, she gave me a bunch of reasons, some of which seemed accurate, some of which seemed unfair, and some of which seemed to have been chosen at random and bore no connection to me at all. 
It turned out for the best – I actually hated that job, and I moved to across town six months later. But I still remember crying all the way home, and the way I could barely catch my breath for sobbing. I felt like the biggest screw-up in the world but I realized what I did wrong.
* I settled too soon, and was too loyal to my new job. I had no idea how long a job search actually takes. I was offered four other (better-sounding) jobs in the two weeks after I started work.


* I didn’t trust my feelings. I hated my job so much I had trouble getting out of bed in the morning; I thought I was just having trouble leaving with employment. I had no chemistry with my boss or the owner of the company. I didn’t like them, and I am sure they didn’t like me. I thought that’s just what the working world was like.


* I didn’t know anything about how to behave in an office. I was 17, and not some mature, confident 17. They had to teach me to put a cover sheet on faxes, and that it wasn’t okay to chat with my mom on the phone while I stuffed envelopes.


I have that I can’t be good at a job I hate. I don’t have to love my job, but despising it will inevitably make me screw up my work.


* Trust my gut. I knew going to work didn’t make me happy, but I thought I just needed to grow up. I should have trusted my own instincts, and figured out that office was a bad place for me. I also spent the last month of my job convinced I was going to be fired, and telling myself I was just paranoid. Right up until the moment I was fired.


* Getting fired can open doors. After my firing, I found a job in under a week. If I hadn’t been fired, I would have stuck around, doing work I hated and getting progressively more depressed. I was exceptionally lucky to find work so fast and I know that. But I also know now that getting fired is just a form of rapid change, and change is something you can turn to your advantage.

EOC: Personal Freedom vs Union Membership

What would you do if you wanted to work for a company and you had to join the union to get the job?

If I really wanted the job I would join the union. I personally do not believe unions will help me accomplish my goals. I also don't believe they can help me with economic security. "Employee's join unions primarily because they believe unions will help them accomplish their goals". Labor unions seem to stand for the protection of their employees, and it is hard to argue that this is not a good thing. But, just like any other organization run by human beings, modern labor unions can be flawed. In recent legislation, there has been a great amount of argument over whether the power of labor unions should be restricted, or increased. Most recently, the Employee Free Choice Act, which moves to make the labor union system more easily accessible to employees, has been met with both expectancy and anger.

What if they called a strike over an issue you did not agree with?
If the union called a strike that I didn't agree with I would have to stand by the union. Being part of the union means you stand by them if you agree or not.
What other issues might concern you if you HAD to belong to get a paycheck?
If I had to get a paycheck none would concern me. I would want to continue to get my paycheck.

BOC: History of labor unions in the United States

In the United States unionism in some form is almost as old as the nation itself. Crafts that form local unions in the late eighteenth and the early nineteenth century included printers, carpenters, tailors, and weavers. Their chief purpose was to keep up craft standards and to prevent employers from hiring untrained workers and importing foreign labor. (http://Infoplease.com/ce6/bus/A0861691.html) Thus begins the long and colorful history of labor unions in the United States. To some people, they conjure up thoughts of organized crime and gangsters like Jimmy Hoffa. To others, labor unions represent solidarity among the working classes, bringing people together across many professions to lobby for better rights, wages, and benefits. As of 2006, 15.4 million people were union members, and although union membership peaked in 1945, when 35 percent of the nonagricultural work force were union members, unions are still a powerful influence in the United States (and even more powerful in many other countries). They are also an important and fundamental part of the history of United States commerce and the country’s growth into an economic powerhouse. (http://money.howstuffworks.com/labor-union.htm) Today labor unions are generally thought of in a favorable manor, at least in Las Vegas. They provide stability in an economy that is far from it. Craft unions represent workers who essentially have the same skills or perform the same tasks. A union consisting solely of plumbers or electricians is a craft union. Industrial unions represent workers in given industries. (Managing Hospitality Human Resources, p.350) Industrial unions are found all over Las Vegas. They encompass such professions as bartending, food serving, and almost any other job found in a casino.

EOC: Sexual Harassment

What did you learn?

During the evaluation I learned how to evaluate myself to see how motivated I am. I feel that me and my group members have many of the same issues in common. We all are motivated to get through school and continue to get good grades while doing it.

What caught you by surprise?

It wasn’t very surprising to find out that we all want to do good in school and that we are all being able to be successful up until this point.

How prepared were you?

I was prepared. The questions on the exam were fairly simple and it didn’t take much thought process to have to answer them. It was mainly about opinion.

Evaluate the individual members of your group.

By name, how did they participate?

Breann seems very focused. I don’t spend much time with her around school so answering the questions were a little more difficult than the other students.

Hannah, is personable and I already knew the answers from being in class with her over the last two years.

Gloria, is hard working and ready to take her education to the next level with getting her “dream job”.

Do you think they (by name) could be viable for a real job? Explanation.

Both Hannah and Gloria have a lot of motivation and great qualities to be viable for their “dream job”.
Breann seem like a hard working student and her goals are set to be a hard working employee.

Would you want them to represent your school in a job interview situation as a graduate of The Art Institute?

How could this experience be improved for you? For the class?

Evaluation Experience

What did you learn?

During the evaluation I learned how to evaluate myself to see how motivated I am. I feel that me and my group members have many of the same issues in common. We all are motivated to get through school and continue to get good grades while doing it.

What caught you by surprise?

It wasn’t very surprising to find out that we all want to do good in school and that we are all being able to be successful up until this point.

How prepared were you?

I was prepared. The questions on the exam were fairly simple and it didn’t take much thought process to have to answer them. It was mainly about opinion.

Evaluate the individual members of your group.

By name, how did they participate?

Breann seems very focused. I don’t spend much time with her around school so answering the questions were a little more difficult than the other students.

Hannah, is personable and I already knew the answers from being in class with her over the last two years.

Gloria, is hard working and ready to take her education to the next level with getting her “dream job”.

Do you think they (by name) could be viable for a real job? Explanation.

Both Hannah and Gloria have a lot of motivation and great qualities to be viable for their “dream job”.
Breann seem like a hard working student and her goals are set to be a hard working employee.

Would you want them to represent your school in a job interview situation as a graduate of The Art Institute?

How could this experience be improved for you? For the class?

Famous Resume

Doo Ri Chung
1234, West 67 Street,
New York, NY 01741,
(212)-456 7890.

Experience Summary:
Handled various fabrics and machine types used in garment manufacture
Designed for important clients and won applause for tasteful designing, and increase client base
Used software for creating patterns and experimenting with new designs and color combinations

Professional Experience:

Fashion Designer, July 1995 to Present
Geoffery Beene, New York
Designed for the summer and fall collection
Offered consolation on choice of fabric and color for a new women's clothing line called "ME"
Sketched designs and created patterns for airline staff

Fashion Designer, July 2001 to August 2006
Lina's Fashion for Women, New York
Handled woolen fabrics and designed accessories
Handled work in sewing machine and also worked with fur machines

Education:

Parsons school of Design, New York
Completed a four-year course in fashion designing

Famous Resume

Vivienne Westwood
www.viviennewestwood.com
Vivienne Westwood, 44 Conduit Street, London W1R 9FB

Tel: +44 20 7287 3188

Fax: +44 20 7437 2203

Fashion Designer
Westwood has five exclusively-owned shops; three in London, one in Leeds, and one in Milan. Franchise stores are located in Liverpool, Newcastle, Glasgow, three in Manchester and most recently, in FH Mall, Nottingham, and in Blake Street, York. Westwood's themes have included Savage (1981), Haraco and Buffalo (1982), and Pirate. Her latest collection was themed "Gold and Treasure, Adventure and Exploration"

Revolutionized fashion -Stylist - Political Activist
Innovative Designs - Menswear

Professional Experience
Designer 1971- Current
Began designing clothes in 1971 with the opening of her first shop, Let It Rock.
1981 Showed first seminal collection.
1990 Launched menswear collection in Florence.
Stylist 1976
Dressed the Sex Pistols.

AWARDS
British Designer of the year 1990- 1991
Queen’s Export Award 1998
Outstanding Achievement in Fashion Design 2007

Recognition
2007 Glossopadale Community College named one of its newly created houses, “Westwood”, after designer.




 

Stolen Valor Lawsuit

If a company is asking if you have ever been in the service than they should do the research to find out if it’s true or not. The company was wrong in this situation because they did not research the qualifications. In this case they hired the employee based off of their preferences to hire a veteran over a non-veteran and not off of legitimacy within their application. The company should have taken the extra time to research the applicant’s information to save them from the potential lawsuit they would face in court.

EOC Stolen Valor

is stolen valor free speech or not? look up articles and my opinion as an hr management to fire or what?

Some job applicants go too far when they lie about their military awards, and claiming medals for heroism that they did not earn. Stolen Valor in human resources can create a huge legal issue for both the hiring company and the job applicant. Most companies have to follow hiring procedures when looking for potential employee’s, when an applicant lies on the application this puts them less qualified for the position when it comes to experience.
If I were in a position to hire an applicant and I found out they had lied on the application, I would follow the company procedures as far as termination or the next steps. I would not judge them so much on Stolen Valor but the fact that they lied at all is unacceptable.Why would a company want to keep an employee who is not trust worthy? The applicants that could potentially be more suitable for the job have now been over looked because of the fraud.
I dis like this because they are liars. I agree with the Stolen Valor Act that makes it a Federal offense to lie about being a hero.

EOC: Newtworking & External Sources

The external sources listed on page 102 of the, Managing Hospitality Human Resources provide value to hospitality operations including:

- Colleges- job fairs, contact with placement counselors, guest speakers, contact with teachers and coaches, participation, in work-study programs, contact with campus social and professional clubs, hospitality management programs, dormitory counselors.

- Employment agencies- state and private. Have job placement opportunities with a variety of businesses looking for employee.

- Community events- Meeting people in the community that can help you network or meet people within your industry.

EOC: Culinary Surivors

Survivors: Ferraro’s & Andre’s
Failing: El Sombrero & Bob Taylor’s Ranch House
Ferraro’s has been successful at keeping up with the times and coming up with periodic innovative ideas to keep customers returning to their restaurant. “If you don’t know where you are going, any road will take you there.” In hospitality, operations that don’t know where they are going- that is, don’t plan- take the road to high recruitment costs, high training costs, and low productivity.”(Managing Hospitality Human Resources. Robert H. Woods. Page 87) Ferraro’s was first established in 1985 that gives them 25 successful years of human resource planning and recruiting.
Andre's first opened its doors in 1973 as a bakery in downtown Las Vegas. “The labor supply available to the hospitality managers comes from two principal sources. These two sources are internal and external supply labor. The external supply is influenced by factors beyond the control of hospitality managers: changes in demographic trends, addition of competitors to their market place, governmental regulations, and so on. While hospitality managers cannot control the external sources of labor, they can anticipate how these sources will affect their organization.”(Managing Hospitality Human Resources. Robert H. Woods. Page 89) The management at Andre’s inside of the Monte Carlo says: "Our advantage is being a small operation, we have better control of our labor, which helps us a lot in the hard times like now. We're able to do with less people or more part-time people. If we come in on an afternoon and there aren't many reservations, we can send somebody home. That helps a lot." Being in control of their labor gives them an advantage of keeping loyal employees.

Its amazing EL Sombrero has been in business since the 1950’s, it’s sad to see them failing. El Sombrero is not keeping up with the times and the restaurant is not adapting well with the change in the economy. “These days, he said, "we're barely hanging on. The last five years have been terrible, because of the downturn of the economy and people are without work. A lot of customers used to come every week, now they only come twice a month. He has adapted by cutting hours to 11 a.m. to 4 p.m. Mondays through Thursdays, until 9 p.m. Fridays and Saturdays.” Cutting hours doesn’t make it any better. How can the business succeed when there is no opportunity?
Bob Taylor’s Ranch House should defiantly have human resources participating in a trend analysis. The atmosphere is offbeat, too, with a prominent indoor mesquite grill and Western memorabilia.
"The only thing I've changed is that the bar has a lot of (Pittsburgh) Steelers stuff," Special said.
The past few years, he said, have been "the worst in my lifetime, as far as it's affected the masses of people in town. It's affected us, too, but I knock on wood every day. I feel fortunate. I think because of our longevity and people knowing us, we haven't been hit as hard as other people have." This doesn’t sound like a trendy place anyone would want to dine at when there are so many other options, especially for the tourist they say they attract. The “trend analysis is one method commonly used to forecast human resources demand. As we mentioned, competition, demographics and changing government regulations can influence the demand for human resources. The key to trend analysis is selecting the single factor that most accurately predicts demand.” (Managing Hospitality Human Resources. Robert H. Woods. Page 90)

EOC: This Charming Man

The short film “The Charming Man,” Lars Hansen who was enrolled in job training program finds an opportunity to work at a print shop but his credential’s get mixed up with a Pakistani, El Hassan.” El Hansan was going to be in a foreign language program since he was an immigrant to the country. El Hassan was discriminated against for being a different race this was a bad decision on behalf the management. “Human resources management is the practice of legal discrimination. There is a difference between legal and illegal discrimination. From a technical standpoint, selection, training, and appraisals are all discriminatory practices, since they all involve choosing one individual over another based on discernible differences.” (Managing Hospitality Human Resources. Robert H. Woods. Page 3)

The management should not have judged him or told him he couldn’t get the job based on his name being ethnic. “All employers all employers are required to abide by EEO laws and regulations. However, only employers are required to abide by EEO laws and regulation.” It seems there was no regulation of human resource policies. “Because there was almost no regulation of human resource policies, wide-spread employment discrimination was often the rule, especially for some groups.” (Managing Hospitality Human Resources. Robert H. Woods. Page 3)

EOC: Zippy Airline Catering

The changes made by the hospitality company are significant redesigns of the work they have done. They restructured the entire catering process of the company. “Hospitality managers use a variety of forecasting methods to anticipate business levels; in turn, determine personal level.” , The catering decided to re-engineer the preparation process. “Essentially, this made the preparation proceeds easier and faster for the employee’s.” The company had a high demand for the products and they needed a to increase the volume and speed produced. “Accurate labor use predictions require mangers to anticipate business volume for each day of an up coming period. After forecasting potential sales, a manager must determine how many employees are required to serve the estimated number of customers.” The company saw the demand for the conveyor but and it took a weigh off the employees already working there. They will have more business as a result of the redesign, Before initiating the substantial changes in the way zippy airline works it catering I would have I would have made sure there was a need for the changes by conducting market research. I would determine the total anticipated sales and guest volume. Once productivity standards assessment has been completed, a manager can use the data to establish productivity standards for each position in the operation. Productivity needs assessment

EOC: Old Timer Makes Wakes

The hotel is trying to be more modern, and grow with the clientele. She doesn’t want to change with the company. “Has the quality of her work changed.” Caleb asked. “No but that’s not the problem. We’re in a newly competitive environment.” Sally hasn’t changed but the company is changing.
Sally not following the chain of command is an issue. If that’s what the job requires, and if you cant keep up with the chain of command then you are properly performing your job. “She has been told along with the everyone else that we have a new market segment and are taking on guest who demand a higher level of service, she hasn’t been willing to make that with us.”
The management team is supposed to observe, evaluate, and write an analysis when they have a problem. You evaluate the performance of the employee and their previous performance history that they have with the company. Performance reviews need to be conducted.
Sally should not have special treatment but she has been loyal to the company for many years. Over the past 7 years her performance history shows that it has been steadily declining. Management should have noticed this issue well before her almost being terminated.
Managing Hospitality Human Resources, Robert H. Woods

EOC: My Voice

My career falls into the hectic world of advertising. It's fast paced just how I like things -- where the only thing constant is change. I love to come up with new innovative business concepts. I would like to start a snowboard shop/ skate park, coffee shop in the heart of Mammoth Mountain Ca. I'm addicted to snowboarding and I would like to expand on children’s and tween’s winter sports apparel. I would like to create a home away from home with this facility. I enjoy coming up with fashion forward designs for winter apparel and I believe the market for children and tween’s needs to by targeted. I am the quintessential professional artiste’. I live “Out side of the box.” I paint, draw, sketch, cast, sculpt, mold, build, imagine and create things. I started school at the Art Institute in January of 2009 to take my business to the next level.